Food Order Hub

Simple pricing. No commission.

One fixed monthly price for the software. Every cost is listed below, including the ones that aren't ours, so there are no surprises.

Starter

£29a month

  • Your own ordering page
  • Live order screen that rings
  • Menu, photos, sizes and extras
  • Collection and delivery
  • No commission, ever
Choose Starter
Recommended

Growth

£59a month

  • Everything in Starter
  • Card payments (Stripe)
  • Automatic kitchen printing
  • Table bookings
  • Discount codes for leaflets
  • Your own web address
Choose Growth

Pro

£89a month

  • Everything in Growth
  • We build and update your menu
  • Leaflet and QR code design
  • Monthly sales check-in
  • Priority support
Choose Pro

Rolling monthly, no contract.

Two ways to get set up

Choose how you'd like to get started. This is a one-off choice, separate from your monthly plan.

Do it yourself

£0one-off

Your monthly plan still applies.

Set up your menu and page yourself, with our step-by-step guides, ready-made looks and help when you need it.

  • Step-by-step guides in the help centre
  • Ready-made looks for your page
  • Help by phone or message if you get stuck
Set it up myself

We do it for you

from£99one-off

Up to £199, depending on the size of your menu and how much there is to set up. You'll agree the price before we start.

We set everything up from your printed menu or your current ordering page. You check it and approve it before you go live.

  • Your account and ordering page
  • Your logo, colours and the look of your page
  • Your menu: sections, dishes, prices, sizes and extras
  • Opening hours, collection and delivery areas
  • Help connecting card payments
  • Order screen and kitchen printer set-up
  • Test orders with you, and help on launch day
Ask us to set it up

The setup fee is separate from your monthly plan: whichever way you set up, you pay your plan each month.

Compare plans

Everything in each plan, side by side.

What you getStarter£29 a monthGrowth£59 a monthPro£89 a month
Every plan
Your own ordering page, on any phoneIncludedIncludedIncluded
Live order screen that ringsIncludedIncludedIncluded
Menu with photos, sizes and extrasIncludedIncludedIncluded
Collection and delivery areasIncludedIncludedIncluded
Ordering ahead, up to 14 daysIncludedIncludedIncluded
Holiday closures and pausing ordersIncludedIncludedIncluded
Customer list you can downloadIncludedIncludedIncluded
Monthly reportsIncludedIncludedIncluded
Help centre and supportIncludedIncludedIncluded
No commission on any orderIncludedIncludedIncluded
Extra features
Card payments online (Stripe)Not includedIncludedIncluded
Automatic kitchen printingNot includedIncludedIncluded
Table bookingsNot includedIncludedIncluded
Offers and leaflet discount codesNot includedIncludedIncluded
Loyalty schemeNot includedIncludedIncluded
Your own web addressNot includedIncludedIncluded
Extra help from us
We build and update your menuNot includedNot includedIncluded
Leaflet and QR code designNot includedNot includedIncluded
Monthly sales check-inNot includedNot includedIncluded
Priority supportNot includedNot includedIncluded

Every cost, explained

"0% commission" means we never take a share of your orders. It doesn't mean everything is free, so here is what you will pay, and who to.

CostHow muchWho it is paid to
Commission on your orders£0Nobody. We never take a percentage of your orders.
Your monthly planFrom £29 a monthFood Order Hub. Starter £29, Growth £59, Pro £89. Rolling monthly.
One-off setup£0 or £99 to £199Food Order Hub, once. Do it yourself: £0. We do it for you: £99 to £199, agreed with you before we start. Separate from your monthly plan.
Card payments online (optional)1.5% + 20pStripe, for standard UK cards. Other cards cost more. We add nothing on top.
Cash and card at the door£0 from usYour own card machine provider charges its usual fees.
EquipmentYou chooseYou buy and own your tablet, and a kitchen printer if you want one.
Your own web address (optional)You choosePaid to the company you buy the domain from.

Work out what you could keep

Compare app commission with our plans and Stripe's fees.

Most takeaways move some of their app orders across, not all. Be realistic.

Use the rate on your own app invoice. It varies by app and by contract.

Used to work out Stripe's 20p per payment.

YOUR FIRST YEAR
52 weeks
Sales on your own page£52,000
App commission you stop paying£8,736
Stripe card fees-£1,196
Growth plan, 12 months-£708
One-off setup-£0
You could keep£6,832more in your first year
How this is worked out
  • 52 weeks of trading. Only the sales you move to your own page are counted: orders that stay on the apps still pay their commission.
  • Card fees assume every moved order is paid by card online at Stripe's standard UK rate of 1.5% + 20p. Premium and non-UK cards cost more. Cash and card-at-the-door orders have no Stripe fee.
  • The apps' other charges, such as delivery services, marketing or tablet fees, are not included.
  • If an app delivers for you today, you'd need your own drivers for delivery orders on your own page. Those costs are not included.
  • Your own equipment, such as a tablet or printer, is not included. The first year includes the one-off setup fee you pick (we do it for you is shown at its starting price; bigger menus cost up to £199).

Pricing questions

Is there really no commission?

Yes. We never take a percentage of your orders. You pay your monthly plan, and Stripe charges its own fee on card payments online if you use them.

Is there a contract?

No. Plans are rolling monthly.

Do I have to pay a setup fee?

No. Setting up yourself is free. If you'd like us to do it, "We do it for you" is a one-off £99 to £199, depending on the size of your menu and how much there is to set up. We agree the price with you before we start.

Is the setup fee instead of the monthly plan?

No. The setup fee is a one-off payment for setting things up. Your monthly plan is separate, and you pay it whichever way you set up.

Do you charge for card payments?

No. Card payments online go through your own Stripe account, and Stripe charges its own fee: 1.5% + 20p for standard UK cards. We add nothing on top.

Do I need to buy equipment from you?

No. You use your own tablet or laptop, and an optional Star cloud printer that you buy yourself.

Can I change plan later?

Yes. Get in touch and we'll move you to another plan.

Keep the money from every order

Your own ordering page, a screen that rings, and tickets that print themselves, from £29 a month. No commission on any order.