Delivery areas, fees and times, your way
Set where you deliver, what it costs and the minimum order for each area. Customers type their postcode and see the right fee before they order.
Delivery areas by postcode
Charge more for further away, or set a higher minimum. Small areas first, then wider ones.
- Use whole districts (BB10), sectors (BB12 6) or full postcodes
- A fee and minimum order for each area
- Free delivery over an amount, with a nudge in the basket: "Add £3.50 more for free delivery"
- Customers can ask for no-contact delivery, and it is printed on the ticket
- Turn delivery or collection off completely if you only do one
Opening hours, last orders and holidays
The page opens and closes by itself, so nobody has to remember.
- Up to two opening times a day, including closing after midnight
- Last orders a set number of minutes before closing
- Separate delivery and collection times, so customers get a realistic wait
- Holiday closure with a reopening date and your own message. Customers can still order ahead for when you are back
Order ahead
Take Friday's orders on Wednesday, and smooth out the rush.
- Customers pick a later time today or another day, up to 14 days ahead
- You choose how far ahead, or switch it off
- With a printer, the ticket prints on the day, shortly before it is due
Questions
Do you provide delivery drivers?
No. Food Order Hub is ordering software. You deliver with your own drivers, or offer collection only.
What if a postcode is in two areas?
The first area in your list wins, so put smaller, closer areas first.
Can customers order when we are closed?
Only for a time when you are open, if you allow ordering ahead. Otherwise the page shows when you open next.
More features
Ordering website
Your own branded page, on any phone. No app, no marketplace.
Order management
A screen that rings, one-tap accept, kitchen tickets.
Menu management
Dishes, prices, photos, choices and sold out.
Offers and loyalty
Automatic offers, leaflet codes and rewards for regulars.
Payments
Cash, card at the door and card online through Stripe.
Reports and customers
Monthly sales, best sellers and what you saved.
Keep the money from every order
Your own ordering page, a screen that rings, and tickets that print themselves, from £29 a month. No commission on any order.