Food Order Hub

Everything a takeaway needs to take orders direct

Your own ordering website, a screen that rings, kitchen tickets, offers, loyalty and payments. Here's what each part does, and which plans include it.

Ordering website

Your own ordering website

A fast, good-looking ordering page with your name, logo and colours. Customers order from their phone or computer in a few taps. There is no app to download, and no other takeaways listed next to you.

  • It looks like your takeaway. Change the look yourself from the "Your page" screen and see every change in a live preview before you save.
  • Easy for customers to order. Customers see what they need before they reach the checkout: the delivery fee, minimum order and how long it will take.
  • On your own web address. Your page works the moment it is set up. Use the address we give you, or your own. Growth and Pro

More about ordering website

A demo takeaway on a computer and a phone. Every takeaway gets the same software with its own name, menu and look.
A demo takeaway on a computer and a phone. Every takeaway gets the same software with its own name, menu and look.

Order management

Orders that ring until someone answers

Keep the Live orders screen open on a tablet in the shop. New orders ring until you accept them, tickets can print in the kitchen by themselves, and your customer sees every update on their phone.

  • Accept in one tap. Everything on the order screen is big enough to use with busy hands.
  • Your customer always knows where their order is. After ordering, the customer gets their own order page that updates by itself.
  • Tickets that print themselves. Add a Star cloud printer and tickets print in the kitchen with nothing else to run. A printer is optional. Growth and Pro

More about order management

The Live orders screen on a tablet, with a new order waiting.
The Live orders screen on a tablet, with a new order waiting.

Menu management

Change your menu in seconds

Add dishes, prices, photos and choices yourself, and mark things sold out from the counter. Every change shows on your ordering page straight away.

  • Sections, dishes and prices. Build your menu the way it reads on your counter.
  • Sizes, extras and choices. Choices let customers build exactly what they want, and you get it written clearly on the ticket.
  • Labels, allergens and sold out. Keep the page honest during a busy night without calling anyone.

More about menu management

The Menu screen, with sections, prices and sold-out switches.
The Menu screen, with sections, prices and sold-out switches.

Delivery and collection

Delivery areas, fees and times, your way

Set where you deliver, what it costs and the minimum order for each area. Customers type their postcode and see the right fee before they order.

  • Delivery areas by postcode. Charge more for further away, or set a higher minimum. Small areas first, then wider ones.
  • Opening hours, last orders and holidays. The page opens and closes by itself, so nobody has to remember.
  • Order ahead. Take Friday's orders on Wednesday, and smooth out the rush.

More about delivery and collection

Delivery areas in Settings, each with its own fee and minimum order.
Delivery areas in Settings, each with its own fee and minimum order.

Offers and loyalty

Offers and a loyalty scheme that run themselves

Give customers a reason to order direct: automatic offers, codes for your leaflets, and rewards for your regulars that come off by themselves.

  • Offers. Pick the deal, pick the rules, and it shows on your page. Growth and Pro
  • A loyalty scheme for your regulars. Set it once, for example "Order 4 times in a month, get £5 off your next order". Growth and Pro
  • Your customer list. Every customer who orders from your page is yours.

More about offers and loyalty

The Offers screen: automatic offers, codes and the loyalty scheme.
The Offers screen: automatic offers, codes and the loyalty scheme.

Payments

Payments that go straight to you

Take cash, card at the door and card payments online. Online payments go into your own Stripe account, not ours, and we never take a cut.

  • Choose how customers pay. Switch each one on or off in Settings.
  • Card payments online with Stripe. Stripe is a well-known payment company. You connect your own Stripe account, so the money is yours from the start. Growth and Pro

More about payments

Checkout on a phone, with the ways to pay that the takeaway has switched on.
Checkout on a phone, with the ways to pay that the takeaway has switched on.

Reports and customers

Know your numbers

See each month's direct orders, sales and best sellers, and what you would have paid in app commission.

  • Your month at a glance. The History screen adds up every month for you.
  • Every order, kept. Find an order from last week when a customer rings.
  • Your data, downloadable. Your customer list belongs to you, not to us.

More about reports and customers

History: a month of direct orders at a glance.
History: a month of direct orders at a glance.

What comes with each plan

The essentials are in every plan, with no commission on any of them. Some features come with the bigger plans.

Compare plans

  • Your own ordering pageEvery plan

    Logo, colours, menu and photos.

  • Live orders screenEvery plan

    Rings until accepted. Works on any tablet or laptop.

  • Delivery areas and feesEvery plan

    By postcode, with minimum orders and free delivery over an amount.

  • Order aheadEvery plan

    Later today or up to 14 days ahead.

  • Customer listEvery plan

    Yours to download any time.

  • Monthly reportsEvery plan

    Sales, best sellers and commission saved.

  • Card payments onlineGrowth and Pro

    Into your own Stripe account. Stripe charges its own fee.

  • Kitchen ticketsGrowth and Pro

    Automatic printing on a Star cloud printer (printer sold separately).

  • Offers and leaflet codesGrowth and Pro

    Automatic deals, codes, happy hours and first-order offers.

  • Loyalty schemeGrowth and Pro

    Rewards for regulars who order again.

  • Table bookingsGrowth and Pro

    Requests on your page, accepted in one tap.

  • Your own web addressGrowth and Pro

    Use a web address you own for your ordering page.

  • Commission on every order£0.00

Keep the money from every order

Your own ordering page, a screen that rings, and tickets that print themselves, from £29 a month. No commission on any order.